Virtual Services

At Judicate West, we offer every type of ADR proceeding using virtual technologies, to provide you with successful, fair, and confidential results. Our experienced technology team is available to assist with most platforms including Zoom, MS Teams, Blue Jeans, WebEx, and more.

In 2020, when virtual ADR became a necessity, we prioritized this need companywide to ensure a seamless transition to virtual dispute resolution. We host dozens of virtual sessions daily, and to date have conducted over 10,000 virtual sessions, offering the gold standard service you come to expect from us.

Resources and Services

Virtual Guidelines and Best Practices

Please review our Virtual Guidelines for Mediation and Arbitration or Private Judging

Technology Assistance

Our tech team is here to help you. If you need assistance or would like to schedule a connectivity test session please submit a request here or contact your case manager.

My JW Account

A My JW account is available for attorneys and insurance claims professionals participating in matters handled by Judicate West. Your My JW account gives you access to the premium online JW experience with some really nice tools to help you keep track of your cases with Judicate West - including the easy Click to Join feature on your My JW homepage the day of your virtual session. Read more about the benefits of a My JW account and register here.

Foodservice Credits

Judicate West is offering all virtual sessions a $50 food service credit, per party. This credit will be active on the day of your session between 9:00 am - 7:00 pm, PST.